Discount Rule per-person usage functionality
V
VP Racing Fuels, Inc.
If I can suggest a high(er) priority add, it would be for the discount code limitation to work. Right now, there's no way to limit usage per-person to only 1x. In my case, I have a combined product % discount with free shipping. I can't set up that type of combo using Shopify discounts because it doesn't allow you to specify a % discount for free shipping. It's all or nothing, and I don't want to allow free shipping on all my order discount or product discount rules.
Bart Coppens
VP Racing Fuels, Inc. Discount Ninja allows for promotions to group offers (e.g percentage discount + free shipping). Additionally, the app allows for single use discount codes though two mechanisms: 1/ you can generate up to 100,000 unique codes or 2/ you can use a shared code and mark it as “once per customer”. Can you confirm if those mechanisms work for your use case or if you are looking for something different?
V
VP Racing Fuels, Inc.
Bart Coppens hey Bart. I haven't tried to put through an order, but when setting up a code and selecting the option to limit it to 1x use per customer, your app has a disclaimer that states Discount Ninja can't actually prevent someone from using a code twice, but it could be marked as fraudulent coupon code usage. When I emailed your support team, they concurred that is indeed true, and they suggested I reach out here to suggest that functionality be added to the DN app.
Bart Coppens
VP Racing Fuels, Inc. Unfortunately, any system that relies on discount codes carries the risk that the same person ends up benefiting from a discount multiple times. Either by using multiple codes or by using the same code twice. To be clear: the "once per customer" feature for a shared discount (single discount code) carries the risk that customers try to either order from different devices or send the order to an account with a different email address. Unlike Shopify, DN tells you when someone used a discount code from different devices using our Coupon Fraud risk tag. Using DN's "unique discount codes" feature carries less risk because, once the code has been used, it is marked as such and can no longer be used. However, customers may still request/receive/share multiple unique codes. While they can use each code only once, if a customer has multiple unique codes, they can end up redeeming a discount on multiple orders.